General terms and conditions


The purpose of this document is to regulate the TERMS or GENERAL CONDITIONS OF CONTRACTING of the HOTEL ART SANTANDER, SL, with its registered offices in Santander, C / Santa Teresa de Jesús nº 20, 39003 Santander Cantabria), and CIF B-39.662.515. Tel. 942 10 90 90.

The use of these services will imply the full and unreserved acceptance and validity of each and every one of the General Terms and / or Conditions, which will automatically be considered as incorporated in the contract signed with Hotel Art Santander, without You need your written transcription in the same - collected in the latest updated version of these Terms and / or General Conditions.


ATTENTION: Carefully review the details of your reservation as well as the contents of these General Conditions before proceeding to acceptance.

- Time of arrival at the tourist establishment: 14:00 hrs

- Check out time at the hotel: 12:00 hrs

Procedure: The means by which you can book directly are:

· Through the website. Www.hotelartsantander.com

· Via email: reservas@hotelartsantander.com

· Telephone route: 942 10 90 90

Guarantee : The reservation is confirmed and guaranteed by credit card. If you do not show up at the hotel without prior notice or outside the free cancellation period, you will be charged the first night's stay (VAT and taxes included).

Termination of the contract or cancellation of booking: The credit card is only a means of guarantee. The cancellation of reservations by the user will not cause you an early cancellation fee, as long as this is done before the established time limit as the day of arrival.

This clause is not valid for bookings made with special rates. In this case, the respective conditions will apply.

Prices per room per night: Prices are only valid in writing and during the period stated therein. When justifiable reasons exist, Hotel Art reserves the right to modify these rates without prior notice. The prices relative to the reservation will be indicated during the booking process. The prices shown at the time of booking include VAT (or equivalent tax) according to the applicable tax rate at the time.

Moral commitment: The user undertakesuse the services in accordance with the law, morals, good customs and public order, as well as with the provisions of these Terms and / or Conditions of Employment. Consequently, it is obliged not to use the services, with illicit purposes or effects and / or contrary to what is established in these Terms and / or General Conditions of contract, harmful to rights and / or interests of third parties or that, in any way , Can damage the services.


In accordance with the Organic Law on Data Protection (LOPD) 15/1999, we inform you that the personal data collected will be included in a file under the responsibility of Hotel Art Santander, SL who assumes the responsible and confidential use of the data Data guaranteeing its use in accordance with legal requirements and will only be used to carry out our administration and communication tasks. You can exercise your rights of access, rectification, cancellation and opposition in: Hotel Art Santander- C / Santa Teresa de Jesús, 20- 39003, Santander (Cantabria)


A) The policy of the hotel is ONLY ADULTS, therefore it will not be allowed the stay of children under 12 years.

B) IT IS PROHIBITED TO SMOKE IN ALL THE ESTABLISHMENT. Any damage caused by the breach of this rule will be charged against a card provided as guarantee.